Business information systems – ICT501
Course description
This unit will guide you through developing efficient BIS and employing the right strategies to achieve organisational goals. It explores the benefits of information systems (IS) in successfully managing a business and how IS improve profitability and resource efficiency, as well as discussing conceptual architecture and its impact on processes, people and organisations.
You will understand the impact of IS on today’s business environment and learn to evaluate the strategic and operational roles of IS in organisations. You will have opportunities to critically analyse the purpose, components and challenges related to BIS by exploring published research work. This unit will discuss the fundamental principles of IT and business, and how they align and complement
each other.
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Syllabus
Module : Introduction to Business Information Systems Basic Concepts – Understanding Informationems
- Data
- Information
- Decision Characteristics
- Business Rules
- Knowledge Management
Module : Computing Infrastructure - Hardware and software
- Hardware components
- Input devices
- Output devices
- Printing devices
- Storage devices
- Processors
- Software
- System software
- Application software
Module : Networks, Telecommunications and the Internet
- Computer networks
- Client/Server architecture
- Telecommunications equipment
- Data transmission types
- Internet
- Intranets and Extranets
- World Wide Web
- Other networks
Module : Cloud-based systems and their impacts on business
- A cloud-based system, often known as cloud
computing, is a broad term for anything that involves
the delivery of hosted services via the internet. - A cloud can be either private or public. A public cloud
sells services to anybody who has access to the
internet. - A private cloud is a proprietary network or data center
that provides services for a small group of individuals
with limited access and rights. Cloud computing,
whether private or public, aims to give easy access to
computer resources and information technology
services. - In 2017, the federal government shifted from a “Cloud
First” approach to a “Cloud Smart” plan to expedite
agency adoption of cloud-based solutions and enhance
the speed with which their agencies adopt the new
technology. The government is now often regarded as
the most active user of cloud computing technologies. - What is a cloud-based system and just how beneficial
can it be for your business? We will cover what these
systems are, provide some examples, explain what
they are used for, and their benefits.
Module : Enterprise and functional BIS
- identify and describe the major components of an
enterprise system; - appreciate the importance of transaction processing
systems, process control and office automation
systems to the operational management of a business; - appreciate the importance of decision support,
information reporting and executive information
systems to decision making in the organization; - assess the potential for using business information
systems in different parts of an organization.
Module : An Introduction to Acquiring and Developing BIS
- Business-IT alignment
- Off-the-shelf purchase
- Software acquisition and Software Development Life Cycle
- Systems design, build, implementation
- Rapid Application Development
- Agile and Lean software development
- Dynamic Systems Development Methodology
Module : Initiating Systems Development
- Initiation and feasibility
- Feasibility type
- Information System costs and benefits
- Risk management
- Factors in selecting systems
- Project management
- Why do projects fail?
- Work breakdown structure
- Effort and elapsed time
- Serial & parallel Activities
- Network analysis
Module : Systems Analysis and Design
- User requirements
- Analysis techniques
- Interviewing
- Questionnaire
- Documentation
- Requirements
- Information Flow
- Context diagrams
- Data Flow Diagram
- Entity Relationship Diagram
- Soft systems methodology
- Technical constraints on system design
- Elements of design
- Normalisation
- Dependency
- Object oriented design
- Class hierarchy
Module : System Build, Implementation and Maintenance - Change Management
- Software quality
- Data migration
- Testing
- Maintenance
- Change management
- Business process management
- Organisational change
- Information system strategy
- Strategic grid
- Information system capability model
- Balanced scorecard
Module : BIS Management - Information Systems Strategy
- Business, IT, and IS strategy
- Models (Porter, Millar, and Nolan)
- Strategy Grid
- IS-business strategy integration
- IS Capability Model
- Balanced Scorecard
Module : End-user Computing – Providing End-user Services
- End-user computing
- Cost management
- Total Cost of Ownership (TCO)
- Employee communication monitoring
- IT help desk
- End user development
- Emerging Trends in Business System
Module : Overview of Cloud based systems and their business impact Ethical, Legal and Moral Constraints on Information Systems
- Overview of Cloud based systems and their business impact
- Conflicts of Interest
- British Computer Society (BCS)
- Privacy concerns
- Computer monitoring
- Computer criminals
- Hacking motivation
- Data Protection Act
- Computer Misuse Act
- Copyright, Designs and Patents Act
- Regulation of Investigatory Powers Act
- Other laws applying to information
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Assignment
Assessment item 1
In this individual assignment, you will explore emerging trends in business technologies and present your
findings in a report.
- In this case study you will be required to apply knowledge to a chosen business scenario and
make recommendations. - Select any prominent (large-scale) organization for an analysis of their existing Business
Information Systems (BIS) infrastructure and propose a suitable BIS strategy that would
enhance their business model. Your report should cover the following aspects:- Explain the significance of eliminating old ways of working when implementing new systems
in large-scale organization you selected. Support your answer with relevant examples. - provide recommendations/suggestions for appropriate Information Systems (three different
Information Systems) that would benefit the chosen large- scale organization you selected?
What level of usefulness can be expected from such a system or systems when implemented
in the large-scale company? - To what extent do you think Automated Systems will revolutionize the way businesses
operate in the next decade?
- Explain the significance of eliminating old ways of working when implementing new systems
- Create a video presentation (approx. 5 mins) which should include the following aspects:
- Your understanding of the organization and
- Your recommendations
Assessment item 2
In this individual assessment, you will analyse business requirements and recommend actions and strategies for implementing business solutions in a real-life scenario. You will submit a report demonstrating your application of BIS knowledge in this task.
Assessment item 3
In this group assessment, you will analyse, design, and recommend a feasible business solution for an organisation. Your group will submit and present a report including an implementation strategy.
In this assignment, a scenario is presented in the form of a description of a company. Based on your understanding on the scenario, you are asked to write a report answering the questions at the end of this assignment. Your report should be approximately 1800-2000 words long and needs to be uploaded in Moodle by the due date as mentioned in Teaching and Assessment Plan or as per Lecturer’s instruction.
